Privacy Policy
At Ducem Technologies Pvt. Ltd., we believe it is your right to know what information we collect, how we use it, and what your options are for its use and are committed towards protecting the user’s personal information. This privacy policy covers the privacy practises employed by us and applies to all the products and services offered by Ducem Technologies or its subsidiaries or affiliated companies (“The Company”, "Ducem", “mobile application", "Service", “we", “us", "our", and terms of similar meaning). This Privacy Policy applies to the data provided on or through the corporate website (ducem.in) and apps of Ducem Technologies,
By accepting the Privacy Policy in registration or by visiting and using the Site or Mobile App(s), you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.
We, at Ducem, regularly review its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Ducem Technolgies’ treatment of personal information by contacting us through this web site or by writing to us at:
Privacy Matters,
C/o Ducem Technolgies Pvt. Ltd
103, Someshwar Square, Opp. Someshwar Enclave, Vesu, Surat, Gujarat, India. Pin- 395007
Ducem Technologies provides an offline web application that enables organizations to effectively manage their workforce and process payroll. A User may be either a company such as an employer who has entered into an agreement with Mobile application directly or via Mobile application partners, resellers, and/or distributors who provide Ducem’s services (”Customer”) or a Customer‘s users for example an employer‘s employees, of the Services or users of the Website (”End User(s)”) (End User and Customer shall collectively be referred to as "Users" or “you"). This Privacy Policy describes the policies and procedures of mobile application on the collection, use, access, correction, and disclosure of your personal information on Ducem.in (the “Site") and our Mobile Apps. Your personal information will include any information which, either alone or with other data, is reasonably available to us or relates to you (“Personal Information”). This Privacy Policy also covers any of your Personal Information which is provided to us and which is used in connection with the marketing of the services, features or content we offer (the “Services") to Our Clients and/or the support that we may give you in connection with the provision of our Services and the Mobile Apps.
This Privacy Policy does not apply to any third party applications or software that can be accessed from the Site, the Services or the Mobile Apps, such as external applicant tracking systems, social media websites or partner websites ("Third Party Services"). By using our Services, you acknowledge you have read and understood this privacy policy. For the purposes of GDPR or European Economic Area data protection law, (the “Data Protection Law"), the data controller of the data processed through the Service is the Customer who makes available and permits End Users to access and use the Service or anyone on its behalf. For data retained through the website or data processed not through the Service (i.e. contact detailed of potential customers or resumes sent to us from potential employees for the purpose of engagement with Mobile application), Ducem’s mobile application is the controller (the "Controller").
Information we collect and how we use it Personal
Information
We do not collect, store, or retain any personal information of users on our servers. The mobile application is designed to operate offline, and all user data is stored solely on the user’s server. Personal information, such as name, email address, contact details, or any other identifiable data, is not processed or accessed by ducem.in.
Non-personal Information
This Data is non-identifiable and anonymous information ("Non-personal Information"). We are not aware of the identity of the User from which we have collected Non-Personal Information. Non-Personal Information is any unconcealed information which is available to us while Users are using the Service or the Website. Non-personal Information which is being gathered consists of technical information and behavioural information and which may include, the User’s Internet protocol (IP) address used to connect your computer to the Internet, your uniform resource locators (URL), operating system, type of browser, browser plug-in types and versions, screen resolution, Flash version, time zone setting, the User’s ’click-stream‘ on the Website and Services, the period of time the User visited a specific page on the Website or Service, methods used to browse away from a page.
Location In formation: We do not ask you for access or track any location-based information from your mobile device at any time while downloading the Mobile Apps. However, if you are using the Mobile application Mobile App, your employer may enable location tracking technology for time keeping purposes. This information is owned by and can be used in accordance with the Customer‘s instructions, applicable terms in the Master Subscription Agreement for timekeeping and payroll processing purposes. The GDPR legal basis for processing this information is the contractual obligation to your employer to perform the Services.
Contact Information: When you express an interest in obtaining additional information about the Services, the Site, or Mobile Apps, Mobile application may ask you to provide your personal contact information, such as your name, email address, and phone number. This information is used to communicate with you by responding to your requests, comments, and questions. The GDPR legal basis for processing this information is the legitimate
interest in communicating with you and answering your questions.
Device Information: When you download and use the Mobile Apps, we automatically collect your device information such as operating system version, type, hardware usage statistics, etc. We may collect non-personal information or usage data to monitor and improve the performance and functionality of our software and mobile applications. This information is collected anonymously and does not identify individual users. Usage data may include technical information such as device type, operating system, browser type, and interactions within the software. The GDPR legal basis for processing this information is the contractual obligation to your employer to perform the Services.
Data Collected as a Service Provider: As a service provider, Mobile application systems only collects information as per the Customer (employer‘s) requirement. Our Master Subscription Agreement governs the delivery, access, and use of the Services and Mobile Apps, including the processing of Personal Information and data submitted through Services accounts. The Customer (e.g., your employer) controls their Platform and any associated client data. If you have any questions about specific Platform settings, the processing of Personal Information in the Platform, or its privacy practices, please contact the Customer administrator of the Platform you use.
Customer data will be used by Mobile application in accordance with the Customer‘s instructions, applicable terms in the Master Subscription Agreement, Customer’s use of Services functionality, and as required by applicable law. Under applicable GDPR, Mobile application is a processor of Customer data and Customer is the controller.
Data Usage
Sharing of your Information
Third Party Services
We may engage third-party service providers to assist with software development, maintenance, hosting, and support. These providers will have access to personal information only to the extent necessary to perform their designated tasks and are obligated not to disclose or use it for any other purpose.
Information Shared with Our Service Providers
We may share your information with third parties who provide services to us. These third parties are authorized to use your Personal Information only as necessary to provide these services to us. These services may include the provision of (i) email services to send marketing communications, (ii) mapping services, (iii) customer service or support, and (iv) providing cloud computing infrastructure.
Information Shared with Our Sub Processors
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control such as an email service provider to send emails on our behalf, mapping service providers, and customer support providers Our "Sub-Processors". We may need to share Personal Information with Our Sub-Processors in order to provide Services to you. Unless we tell you differently, Our Sub-Processors do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. Transfers to subsequent third parties are covered by onward transfer agreements between Mobile application and each Sub-Processor.
Information disclosed Pursuant to Business Transfers
In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this Privacy Policy. You will be notified via email and/or a prominent notice on Our Site of any change in the legal owner or uses of your Personal Information, as Well as any choices you may have regarding your Personal Information.
Information Disclosed for Our Protection and the Protection of Others
In certain situations, we may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We also reserve the right to access, read, preserve, and disclose any information as We reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request (ii) enforce this Privacy Policy, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to user support requests; or (v) protect Our rights, property, or safety. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention. We require all third parties to respect the security of your Personal Information and to treat it in accordance with applicable laws. We do not allow third party service providers and Sub-Processors We share your Personal Information with to use it for their own purposes and only permit them to process your Personal Information for specified purposes in accordance with our instructions. Except as set forth above, you will be notified when your Personal Information is shared with third parties, and will be able to prevent the sharing of this information. Unless we otherwise have your consent, we will only share your Personal Information in the ways that are described in this Privacy Policy.
Data Retention
We do not retain any personal information or sensitive data of users on our servers. As an offline mobile application provider, all user data is stored solely on the user’s server, and we do not have access to or control over this data.
Usage Data: The non-personal and non-sensitive usage data collected by our application is used solely for internal purposes, such as monitoring and improving software performance, enhancing functionality, and resolving technical issues. We do not retain this usage data beyond what is reasonably necessary to achieve these objectives.
Sensitive Data: Any sensitive data processed through the application will be retained only for the specific purposes for which it was collected. The retention period for sensitive data will be determined by the purpose for which it was collected, applicable legal requirements, and your explicit consent. Once the specified purpose is fulfilled, and the data is no longer needed, it will be securely deleted or anonymized.
Data Deletion and Anonymization: As we do not retain any personal or sensitive data, there is no need for users to request data deletion from our servers. Since all data is stored locally on the user’s server, it is within your control to manage the retention and deletion of any data processed through our sofMare.
Third-Party Services: Please note that if you integrate third-party services or applications with our mobile application, they may have their own data retention policies. We encourage you to review the privacy policies of these third-party services to understand their data retention practices.
Data Security. We take appropriate measures to protect your data from unauthorized access, loss, misuse, alteration, or destruction during the time it is within our control. However, as we do not retain any user data, any data retention beyond the user‘s control is not applicable to ducem.in.
Changes to Data Petention Policy: If, in the future, ducem.in implements any data retention practices, this Privacy Policy will be updated accordingly to include the applicable data retention periods and procedures. Any changes will be communicated to users through the software or our website.
Data Petention Compliance: Ducem will comply with applicable data protection laws and regulations regarding data retention, ensuring that personal and sensitive data is retained only for the required duration and legitimate purposes.
Your Rights associated with your information
If we are storing your personal information, you have the following rights to your information based on the services and your region.
In the event that you have provided Personal Information to us on our website Ducem.in, we will provide you with information about whether we hold any of your Personal Information. You may access, correct, or request deletion of your Personal Information by contacting us at info@ducem.in. We will respond to your request within a reasonable timeframe.
When acting as a service provider of Our Customer, Mobile application has no direct relationship with the individuals whose Personal Information is provided to Mobile application through the Services. An individual who is or was employed by one of Our Customers and who seeks access to, or who seeks to correct, amend, object to the processing or profiling of, or to delete his/her Personal Information in the Platform, should direct his/her query to the HR department of the Customer Organization that uses the Platform and for which he/she works or used to work if he/she cannot make the appropriate changes via its access to the Platform provided by the Customer.
Changes to the privacy policy
The terms of this Privacy Policy will govern the use of the Service and any information collected in connection therewith, however, Mobile application may amend or update this Privacy Policy from time to time. The most current version of this Privacy Policy will always be posted at: Ducem.in. Ducem reserves the rights to amend the terms of this policy and such material changes to this policy shall be available on the homepage of the website and your continued use of Services will constitute your active acceptance of, and agreement to be bound by, the changes to the Privacy Policy.
If you have any questions (or comments) concerning this Privacy Policy, you are welcome to send us an email or otherwise contact us at info@ducem.in and we will make an effort to reply within a reasonable timeframe, and not over 30 business days.
By using Mobile application, you acknowledge that you have read, understood and agreed to this Privacy Policy