Job Title: Software Implementation

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About the Role:

We are seeking a talented Software Implementation Engineer to join our team and play a pivotal role in the implementation of our HRMS software. The ideal candidate will have a strong understanding of HR processes and systems, along with excellent communication and technical skills.

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Responsibilities:

• Requirement Gathering: Conduct in-depth analysis of client's specific HR needs and business processes to identify and document requirements.

• Project Implementation: Collaborate with cross-functional teams to plan, execute, and monitor the implementation of HRMS software solutions.

• Training and Support: Develop and deliver comprehensive training programs to clients on the effective use of the HRMS system. Provide ongoing technical support and assistance to ensure smooth operations.

• Gap Analysis: Identify and analyze discrepancies between client requirements and the existing product capabilities. Develop strategies to bridge the gap and ensure optimal functionality.

• Reporting and Analytics: Create and maintain statistical reporting policies and procedures to track system performance and identify areas for improvement.

• Client Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor and problem-solver.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience in HRMS software implementation or a similar role.

• Strong understanding of HR processes and best practices.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong problem-solving and analytical skills.

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Preferred Skills:

• Experience with HRMS software platforms.

• Knowledge of database management systems (e.g., SQL).